Rules and regulations

Eden Sanitary House – Quality, Reliability, and Customer Commitment

With nearly 10 years of expertise in sanitary ware manufacturing, Eden Sanitary House takes pride in offering a comprehensive product range that caters to diverse customer needs. Our products combine quality, innovation, and affordability, ensuring satisfaction across all segments.

Hassle-Free Online Ordering & Delivery

Our online sales team is dedicated to providing a seamless shopping experience, ensuring fast and reliable order processing. However, to maintain efficiency, we have set the following policies:

Return & Exchange Policy

✔️ If you are not satisfied with the product’s quality (appearance or functionality), you may request a return or exchange by contacting our after-sales service team.

Order Modifications (For Authorized Representatives)

✔️ Once an order is finalized and invoiced, modifications are not possible. However, representatives can request changes by issuing a new invoice through our sales experts.

Important Notes:

1️⃣ Order tracking number is required for all return or exchange requests.
2️⃣ Special promotional items are non-refundable but can be exchanged.
3️⃣ Customers are responsible for shipping costs associated with returns or exchanges.

At Eden Sanitary House, we prioritize customer satisfaction and strive to provide the best quality, service, and support.